How to Make the Most of Your NDIS Plan Review

Empowrd • October 31, 2024

The National Disability Insurance Scheme (NDIS) plan review is an essential process that helps ensure your plan remains relevant and effective as your needs evolve. It’s an opportunity to assess your current support, discuss any challenges, and make necessary adjustments to better achieve your goals. Proper preparation can significantly impact the outcomes of your review. Here’s a step-by-step guide on how to make the most of your NDIS plan review.



Understanding the NDIS Plan Review

An NDIS plan review typically occurs annually but can be scheduled sooner if your needs change significantly. There are two types of reviews:


1. Scheduled Review: Occurs at the end of your plan's 12-month cycle.

2. Unscheduled Review: Can be requested anytime if your circumstances or needs change unexpectedly.


The review helps assess what is working, what isn’t, and whether any adjustments to your funding or support services are needed.


Step 1: Reflect on Your Current Plan

Before the review, take time to reflect on your current plan’s effectiveness. Ask yourself:

  • Which supports have been beneficial?
  • Are there any supports that are not meeting your needs?
  • Have you achieved your goals, or are there still barriers?
  • Have your circumstances changed, requiring different types of support?


Assess whether you need increased support in specific areas, such as therapy, employment, or community access. Understanding what’s working well and what needs improvement is crucial for effective planning.


Step 2: Gather Evidence

Supporting evidence plays a crucial role in determining the level of funding you receive. Prepare documents that demonstrate your current needs, including:

  • Reports from therapists, doctors, or other healthcare providers: These can provide insights into progress, ongoing needs, and recommendations for additional support.
  • Progress reports from support workers or service providers: These help show how the current plan has been utilized and any unmet needs.
  • Personal notes or diary entries: Keeping a record of your daily challenges or successes can help provide a comprehensive view of your support requirements.


Having solid evidence helps the NDIS understand why specific supports are necessary, making it more likely that you’ll receive the funding you need.


Step 3: Revisit Your Goals

Your goals form the foundation of your NDIS plan, guiding the support you receive. In preparation for the review, revisit your short-term and long-term goals. Consider:

  • Are your existing goals still relevant, or do they need adjustments?
  • Have you achieved some goals and are ready to set new ones?
  • Do you want to focus on new areas, such as education, employment, or independent living?


Updating your goals can help shape the direction of your next plan and ensure it aligns with your current needs and aspirations.


Step 4: Review Your Budget Utilisation

Look at how your budget has been used over the current plan period:

  • Have you used all your allocated funding?
  • Were there funds left unused? If so, why?
  • Did you run out of funds in certain areas?


If you haven’t fully utilised your budget, consider whether barriers like availability of services, transportation, or other factors played a role. This information helps during the review, as you may need to reallocate funds or adjust services to better suit your needs.


Step 5: Be Clear About Changes Needed

During the review meeting, communicate clearly about the changes you need:

  • If certain supports need to be increased, explain why.
  • If specific services haven’t been effective, mention this and suggest alternatives.
  • If you require new services or assistive technologies, be prepared to explain how they will help you achieve your goals.


It’s helpful to write down key points you want to discuss, ensuring nothing important is overlooked during the meeting.


Step 6: Get Support from a Support Coordinator or Advocate

If you have a support coordinator, involve them in your review preparation. They can provide valuable insights, help gather evidence, and ensure your requests align with NDIS criteria. If you don’t have a support coordinator, consider seeking help from an advocate or an NDIS provider. Having someone knowledgeable on your side can make a significant difference in the outcome of your review.



Step 7: Prepare for the Review Meeting

During the review meeting, you’ll discuss your goals, supports, and any changes needed. Here are some tips to ensure a productive discussion:

Be honest about your experiences: Share what has worked, what hasn’t, and any gaps in support.

Refer to your prepared evidence: Use reports, progress notes, and personal accounts to back up your requests.

Stay focused on your goals: Align your requests with your updated goals, making it clear how the changes will help you achieve them.

Ask questions: If you’re unsure about any part of the process or recommendations, don’t hesitate to ask for clarification.



Step 8: Follow Up After the Review

After the review meeting, follow up to ensure everything is proceeding smoothly. If there are delays or additional information required, provide it promptly to avoid setbacks in receiving your updated plan.



Final Thoughts

An NDIS plan review is an opportunity to fine-tune your support and ensure your plan remains aligned with your evolving needs and goals. By preparing thoroughly, gathering evidence, and being clear about the changes you need, you can make the most of your review and achieve better outcomes.


At Empowrd, we understand the importance of effective plan management and support coordination. Contact us today to learn how we can assist you in preparing for your next NDIS plan review and help you achieve your goals.

NDIS Plan Management and Support Coordination

At Empowrd, we are here to make your life easier. Based in Port Lincoln on the Eyre Peninsula, we offer a personal, accessible and holistic approach to NDIS Plan Management and Support Coordination.


We provide Plan Management services across Australia, assisting with financial administration, and offer Support Coordination to participants in Port Lincoln and Eyre Peninsula, connecting them with the right supports and providers. Our goal is to ensure your NDIS plan works for you, so you can focus on achieving your goals and doing what you love.

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Our Independent Support Workers Education Portal provides everything you need to navigate the NDIS, find work, and confidently offer services as an Independent Support Worker. For just $65, you will gain access to comprehensive guides, essential resources, and ready-to-use templates to streamline your work.


Inside, you will find:

  • A clear breakdown of how the NDIS works
  • Tips for finding jobs and delivering services
  • Step-by-step guidance on invoicing and support planning
  • Ready-to-edit templates for quotes, service agreements, invoices, and case notes


Need just the templates? You can also purchase them separately as standalone resources.

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