NDIS Plan Management Australia Wide

We don’t just process invoices – we deliver a comprehensive service that helps you make the most of your NDIS plan, no matter where you are in Australia.

woman using CareView

What is Plan Management?

Plan management under the NDIS gives you the opportunity to make the most of your funding while removing the stress of handling the financial side yourself. A plan manager steps in to take care of payments, budgeting, and administration, which frees you up to focus on your goals and enjoy a more independent life. When you choose to include plan management in your NDIS plan, this service becomes available to you with no extra cost, covered entirely by your existing funding.

Become Plan Managed Today

Advantages of Empowrd Plan Management 

A plan manager removes much of the pressure that comes with managing your NDIS plan — and with Empowrd, you can access professional NDIS plan management across Australia without any out-of-pocket expense.

A line drawing of a light bulb with rays coming out of it.

Expert Advice from Professionals

Receive insights and advice from experienced professionals, helping you maximise the benefits of your NDIS funding.

choice and control

Flexibility, choice and control

Working with a plan manager gives you more authority over how your funding is spent. You can choose services from both registered and non-registered NDIS providers — a valuable option, particularly in regional and remote areas.

less stress

Free Up Your Time and Less Stress

Plan managers are qualified accountants or bookkeepers and registered NDIS providers. We handle your invoices, manage claims, and pay your service providers, giving you back your time and reducing the administrative burden.

Real-Time Budget Monitoring

You will receive monthly statements showing payments made and your remaining funding, helping you stay informed and in control of your budget.

Funded Separately

Plan management funding is separate from your other NDIS supports. There are no extra costs and your support budgets stay fully intact.

Your NDIS Plan Management Options

Did you know that NDIS participants have multiple options for managing their NDIS plan?

Plan Managed

Your plan manager is paid directly by the NDIS to handle your financial transactions. You still maintain flexibility and can work with a wide range of service providers.

Self-Managed Plans

Under self-management, the NDIS funds are deposited into your account. You take care of claims and payments yourself, while still having the freedom to select your preferred providers.

Agency-Managed Plans

 If the NDIA manages your plan, you are restricted to using registered NDIS providers only, which can limit your available options.

A Mix of Options

You can also choose to combine these management types to suit your personal needs.

Among these options, plan management is often the preferred choice for many NDIS participants due to the balance it offers between flexibility and ease.

Become Plan Managed Today

Why Choose Empowrd for Plan Management?

At Empowrd, we are committed to helping National Disability Insurance Scheme (NDIS) participants feel supported and confident throughout their journey.


When you choose Empowrd for your plan management, our experienced team steps in to handle all the essential aspects of your NDIS plan, including:

  • claiming funds from the NDIS
  • making payments to your providers
  • verifying that services are delivered
  • monitoring your budget
  • working closely with your support coordinator
  • preparing financial reports

Plan management through Empowrd gives you freedom and control over your services without reducing the funding available for your supports.

What’s more, you will enjoy the freedom to work with both registered and non-registered NDIS providers — a real advantage, especially for those living in rural or remote areas.


We handle the invoicing process, claim payments from your service providers, and take care of the paperwork, allowing you to focus on what matters most.


You will also receive regular monthly statements, so you get a clear view of your spending and the remaining balance in your NDIS plan.

How Does Plan Management with Empowrd Work?

Receive service from provider

Provider sends us invoice

Review the invoice

Lodge claim with NDIS

NDIS pays us

We pay the provider on your behalf

Supporting NDIS Participants Australia-Wide

We proudly support NDIS participants with plan management services all over the country, including but not limited to:

Australia-Wide Plan Management FAQs

  • Can I access Empowrd’s plan management services no matter where I live in Australia?

    Yes, absolutely! Empowrd offers plan management services to NDIS participants across Australia, no matter where you are based. We work remotely using secure online systems, email, and phone support to handle your plan with careful coordination, personal attention, and a genuine understanding of your needs. Through our easy-to-use online portal, you can monitor your budget, review invoices, and stay connected with your plan manager in real time. Whether you live in a busy city, a regional town, or a remote community, you can access the same high-quality service without needing to travel.

  • Why should I use a plan manager?

    Working with a plan manager removes the pressure and complexity of handling your NDIS funding. At Empowrd, our experienced team manages tasks such as lodging claims, paying your providers, tracking your budget, and much more, so you can focus on your goals.

  • Does plan management cost anything?

    There are no extra costs to you if your NDIS plan includes 'Improved Life Choices' — the category that covers plan management services.

  • Will this affect my disability funding?

    No. The cost of plan management is funded separately by the NDIS. It will not impact the amount set aside for your core supports, therapies, or other services.

  • How are my providers paid?

    Once your service providers submit their invoices, your plan manager will process the claims against your NDIS plan. Payments can be made quickly, often within 24 hours, unless approvals are still pending.

  • Can I replace my NDIS plan manager?

    Yes, you can change plan managers at any time. It’s important to advise your current plan manager and confirm your termination date. To avoid any payment disruptions, it’s a good idea to have a new plan manager ready before making the switch.

  • Is it possible for the NDIS to deny my request for a plan manager?

    No. Every NDIS participant has the right to request a plan manager, and you are not required to provide a reason for choosing to do so.

  • What’s next after signing up with Empowrd?

    Once you join Empowrd, you will be greeted with a warm welcome and connected with a dedicated plan manager who will work closely with you to understand your needs and priorities. From there, you will be set up on our online portal, giving you the ability to view and track your NDIS budget in real time, whenever you need.

Be EMPOWRD to Live Your Best Life

If you are ready to take charge and live your life to the fullest, Empowrd is here to support you Australia-wide. No matter where you are, our team is ready to help you move forward with confidence. To begin, sign up today or send us an enquiry through our online form — we’ll be in touch with you shortly.