Participant Enquiries
6 Common Misconceptions About Support Coordination
Empowrd • September 13, 2024
1) Your Support Coordinator Does Everything for You
This is a misconception. Support Coordination is a capacity-building service, meant to equip you with the skills to eventually manage your supports independently. While your Support Coordinator helps you understand your NDIS plan and connects you with service providers, the choice of providers and the control over when and how services are delivered ultimately lies with you.
2) If You Meet Eligibility Criteria, You Automatically Get Support Coordination
Not necessarily. While certain criteria increase your chances, eligibility for Support Coordination is assessed by your NDIS Planner or Local Area Coordinator. They consider multiple factors to determine if it’s "reasonable and necessary" for your needs. Even if your situation suggests you might qualify, approval is never guaranteed.
3) Having a Strong Support Network Disqualifies You from Support Coordination
This isn’t true. While family and friends provide valuable informal support, it doesn't mean you won't qualify for Support Coordination. If your network can't fully assist in building your capacity to manage the NDIS, Support Coordination could still be included in your plan.
4) You Can’t Receive Both Support Coordination and Plan Management Funding
Incorrect. Plan Management and Support Coordination serve different purposes: Plan Management handles the financial aspects of your plan, while Support Coordination focuses on managing your supports and service providers. Many participants receive both, as this combination helps maximize the effectiveness of their NDIS plan.
5) Support Coordinators Are On Call 24/7 for Emergencies
Support Coordinators are not emergency responders. While they can assist if you're having issues with service providers, their role doesn’t include handling urgent or crisis situations. In emergencies, you should always contact appropriate emergency services.
6) One Hour of Support Coordination Equals a One-Hour Meeting
Support Coordination involves more than just meetings. The funding covers time spent on preparation, research, travel, reporting, and follow-up tasks, not just face-to-face or phone interactions. So, a one-hour meeting could involve several hours of background work.
These misconceptions can cause confusion, but understanding the role of Support Coordination helps ensure you get the most out of your NDIS plan.
Ready to take control of your NDIS journey? Based in Port Lincoln on the Eyre Peninsula Empowrd offers expert Support Coordination and Plan Management services tailored to your needs. Let us help you navigate the NDIS with confidence.
Contact us today to discuss how we can support you or visit our website for more information. Stay empowered with Empowrd!
NDIS Plan Management and Support Coordination
At Empowrd, we are here to make your life easier. Based in Port Lincoln on the Eyre Peninsula, we offer a personal, accessible and holistic approach to NDIS Plan Management and Support Coordination.
We provide Plan Management services across Australia, assisting with financial administration, and offer Support Coordination to participants in Port Lincoln and Eyre Peninsula, connecting them with the right supports and providers. Our goal is to ensure your NDIS plan works for you, so you can focus on achieving your goals and doing what you love.
Want to Become a Support Worker?
Our Independent Support Workers Education Portal provides everything you need to navigate the NDIS, find work, and confidently offer services as an Independent Support Worker. For just $65, you will gain access to comprehensive guides, essential resources, and ready-to-use templates to streamline your work.
Inside, you will find:
- A clear breakdown of how the NDIS works
- Tips for finding jobs and delivering services
- Step-by-step guidance on invoicing and support planning
- Ready-to-edit templates for quotes, service agreements, invoices, and case notes
Need just the templates? You can also purchase them separately as standalone resources.
I hope you enjoy reading this blog post.
If you are ready to be Empowrd to live your life to the fullest, let us steer you on the right path.
From July 2026, all SIL providers must be registered with the NDIS Commission. Learn what’s changing, why it matters, and what participants should expect.
Feeling overwhelmed as a carer? Emergency respite through Carer Gateway provides temporary care so you can rest and recover. Read more.
Emergencies can happen with little warning, and for people with disability the impact can be severe. Learn how to plan ahead and protect your supports.
Learn how disability parking permits work in Australia, who is eligible, and how to apply. Includes the Australian Disability Parking Scheme (ADPS) and NDIS guidance.
NDIS Capacity Building funding supports independence and skill development. Understand the 8 Capacity Building support categories and how they align with your NDIS plan goals.
A step-by-step guide to NDIS Participant Support Plans. Learn what to include, why they matter, and how to use them to improve your support and planning.
Learn how the NDIS can support diabetes management if your disability makes self-care harder. Understand what’s funded and how to apply.
Find out if the NDIS funds gym memberships, support workers at the gym, or home exercise equipment and what to include in your planning meeting.
Understand what "Assistance with Daily Life" means in your NDIS plan. Learn what support workers can help with, how to use Core Supports, and how to explain your daily living needs.
Be EMPOWRD to Live Your Best Life
If you’re ready to be empowered to live life on your terms, we’re here to help guide the way. At Empowrd, we offer a personal, accessible, and holistic approach to NDIS Plan Management and Support Coordination. We’ll ensure your plan works for you, allowing you to focus on your goals and the things you love most.
